Delivery Information

We endeavour to dispatch orders on the same day, or at latest next day for fastest possible delivery times.

In the unlikely event that you have not received your order within 5 working days, please contact us. If we anticipate a delay with your order, we will telephone or email you.

Carriage is added automatically to the shopping basket before check-out.

Delivery is only to the UK Mainland, Ireland and Europe. If ordering from outside of the EU please contact us.

If you wish to collect your order from our Hertfordshire warehouse, please contact us.

Returns Procedure

If you find that your gloves are not in perfect condition we will give you a full refund. If the gloves are the wrong size for you, we will swap them for only £3.00 to subsidise the postage costs.

Please contact us to arrange a return - we will give you the appropriate returns address.

Returns Conditions

The item must be in a re-saleable condition to be accepted or for a size change.
The item must not have been worn other than to be tried for size.
We will not accept items that have become dirty, even if subsequently cleaned.
Returns must be made within four weeks (28 days) of purchase.
If the gloves arrived in a manufacturer's packaging then they must be returned in the same way.
We cannot refund any postage costs for returns.
We cannot be held responsible for goods lost in return transit, it is advised to insure returns and keep proofs of sending.

Faulty Goods

In the unlikely event that you feel your gloves are faulty, please contact us to arrange the return and we will apply a full refund or replacement according to your choice.

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